Carrier and marketplace integration platform
Client context
A logistics and global-trade business connecting shippers with a growing network of carriers and marketplaces, each with its own systems, data formats and onboarding demands.
Business challenge
Every new carrier or marketplace meant a bespoke, brittle point-to-point connection. Shipment status was fragmented, customs data was re-keyed, and onboarding a new partner took months — capping how fast the business could grow.
Solution
An integration layer that connects carriers, marketplaces and customs data flows through a consistent, provider-agnostic interface, so new partners are onboarded against a stable contract rather than a fresh bespoke build.
A shipment-visibility layer and customer portals sit on top, giving customers self-service tracking and documentation drawn from one connected source of truth.
Technology approach
A provider-agnostic integration API with per-carrier adapters; a consolidated visibility data model; monitoring and reconciliation on every interface; customer portals built API-first over the same platform.
Delivery method
Mapping of carrier and marketplace flows; a reference integration proven end to end; incremental onboarding of further partners; monitoring in place before each go-live.
Business outcome
Outcomes stated qualitatively; verified performance figures are not published.